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Terms Of Business

Website terms

These are the terms and conditions (“Website Terms”) which apply to your use of this website (“Website”). Please read them carefully and if you have any questions or issues, please get in touch by contacting us.

By proceeding with access to this Website you are deemed to have accepted both these Website Terms and our Privacy Policy which is supplemental to our Website Terms.

Please note that this Website is intended for use by residents of the United Kingdom whilst in the United Kingdom only. For the avoidance of doubt none of the information on this Website constitutes an offer to contract in any country in which it is available including the UK.

These Website Terms are in addition to any terms of business which you may have as a direct customer (“Direct Terms”) and in the event of any conflict between these Website Terms and any Direct Terms, the terms and conditions of the Direct Terms shall prevail.

Any products or services acquired will be subject to their own terms and conditions with the relevant provider which you must also read

General

This Website is provided by Quoteline Insurance Services Limited t/a Sureplan Insurance

This Website may also contain hypertext links to, or information from, websites operated by third parties (meaning persons or companies other than Sureplan). Where the Website includes any such information and/or links these are for information purposes only and Sureplan makes no representation whatsoever about any such link, website or content. Separate terms and conditions may also apply to such websites. Sureplan accepts no responsibility for the content of or your use of any website which is accessed via a hypertext link from this Website.

Availability and access

Quoteline Insurance Services Limited t/a Sureplan Insurance does not warrant that this Website is free of viruses and accepts no responsibility for any technical problems arising from your use of this Website. Quoteline Insurance Services Limited t/a Sureplan Insurance will endeavor to ensure that this Website is accessible for 24 hours a day but will not be liable if‚ for any reason‚ the Website is unavailable for any time or for any period.

Quoteline Insurance Services Limited t/a Sureplan Insurance will have the right to suspend access to the Website (or to any part of it) temporarily or permanently and without notice.

Information only website

The information contained on this Website is provided for information purposes only and cannot be regarded as constituting advice or recommendations (professional or otherwise). Quoteline Insurance Services Limited t/a Sureplan Insurance will use reasonable care and skill to ensure that information contained on this Website is accurate at the date of publication. However‚ because of the nature of the internet‚ information on the Website may not always be accurate or complete.

Amendments

Quoteline Insurance Services Limited t/a Sureplan Insurance reserves the right to make amendments and changes to the information on the Website and any references to details of products or services, including pricing, are subject to change without notice.

Security

Quoteline Insurance Services Limited t/a Sureplan Insurance will take all reasonable steps to ensure that any information you provide (via email or otherwise) as a result of your access to this Website is kept secure‚ but please remember that‚ because of the nature of the internet‚ the security of emails cannot be guaranteed. There is no guarantee that any emails sent will be received by us.
Please also refer to our Privacy Policy.

Liability

All warranties, conditions, representations and terms, whether express or implied by statute, common law or otherwise, with respect to this Website and its content, including but not limited to implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy are excluded from these Website Terms to the extent that they may be excluded as a matter of law. Further, Quoteline Insurance Services Limited t/a Sureplan Insurance does not warrant that the Website will be uninterrupted or error free or that any defects will be corrected.

To the fullest extent permitted by law Quoteline Insurance Services Limited t/a Sureplan Insurance shall not be liable (whether in contract or tort, including negligence or breach of duty, or otherwise) for any damage, loss or liability sustained or arising out of or in connection with:

Your use of the Website

Your reliance on or your inability to use the information contained on this Website; or
Any failure or performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, worm, Trojan Horse, or system failure, unavailability or suspension to this Website, including, without limitation, loss of profits, loss of income, loss of anticipated savings, loss of revenues, loss of data, loss of goodwill or loss of contracts or business (in each case whether direct or indirect) nor for any indirect, economic, consequential or special loss resulting from whatever cause.

To the extent permitted by applicable law, Quoteline Insurance Services Limited t/a Sureplan Insurance expressly disclaims all liability howsoever arising whether in contract, tort (or deceit) or otherwise (including, but not limited to, liability for any negligent act or omissions) to any person in respect of any claims or losses of any nature, arising directly or indirectly from: (i) Anything done or the consequences of anything done or omitted to be done wholly or partly in reliance upon the whole or any part of the information of this Website; and (ii) The use of any data or materials on this Website or unauthorised access to this Website or otherwise.
Quoteline Insurance Services Limited t/a Sureplan Insurance will not be responsible for any breach of these Website Terms caused by circumstances beyond its reasonable control.

Nothing in these terms and conditions shall exclude Quoteline Insurance Services Limited t/a Sureplan Insurance liability for death or personal injury resulting from Bluefin’s negligence. You shall be liable for and shall indemnify Quoteline Insurance Services Limited t/a Sureplan Insurance against any and all claims, actions, liabilities, losses, damages and expenses (including legal expenses) of any kind which arise out of or in connection with, directly or indirectly your breach of these Website Terms.

Copyright and other intellectual property rights

Quoteline Insurance Services Limited t/a Sureplan Insurance own the copyright and all intellectual property rights existing on or within this Website (including but not limited to all database rights, trade marks, registered and unregistered trade marks, service marks and logos). Nothing in the Website shall confer on any person any licence or right with respect to any such intellectual property. Quoteline Insurance Services Limited t/a Sureplan Insurance name may not be used in any way, including in advertising or publicity pertaining to distribution of Information without our prior written consent.

You are not permitted to download‚ print‚ redistribute or extract any information from this Website other than for your personal‚ non-commercial use.

Data protection and privacy

Any personal information you supply to Quoteline Insurance Services Limited t/a Sureplan Insurance via this Website will be treated in accordance with the Data Protection Act 1998.

Communications

Applicable laws may require that certain information or communications be in writing. When using the Website, you accept and agree that communication with Quoteline Insurance Services Limited t/a Sureplan Insurance may be electronic. Quoteline Insurance Services Limited t/a Sureplan Insurance may contact you by email or provide you with information by posting notices on this Website. For any contractual purposes, you agree to electronic means of communication and you acknowledge that all contracts, notices, information and other communications that Quoteline Insurance Services Limited t/a Sureplan Insurance provides to you electronically comply with any legal requirements that such communication be in writing. This provision does not affect your statutory rights.

Severability

If any of these terms and conditions are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which such terms and conditions are intended to be effective, then to the extent of such illegality, invalidity or unenforceability, in relation to such state or country only, such terms or conditions shall be deleted and severed from these terms and conditions and the remaining terms and conditions shall survive in full force and effect.

Applicable law

Quoteline Insurance Services Limited t/a Sureplan Insurance has established this Website in England. English Law shall govern its use at all times and in the event of a dispute the parties shall irrevocably submit to the exclusive jurisdiction of the English Courts.

Contacting us

Questions, comments and requests are welcomed you should get in touch by contacting us.

Complaints

We know that sometimes things go wrong and, in the unlikely event this happens, we want to put it right. As a valued client of Quoteline Insurance Services Limited t/a Sureplan Insurance we want you to tell us if our advice or service does not meet your expectations. We take all client dissatisfaction seriously and seek to use the lessons learned to improve the way we do things. Please visit our complaints page for details